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HumanEdge AI for Sales
Re-Imagine Your Sales & Marketing with AI
The discovery of fire forever changed the course of humanity. Generative AI stands as our generation's fire. What will you do with Gen AI in your business?
Will you revolutionize employee productivity OR customer experience? There's vast potential, but let's unleash it first where it matters : Revenue Generation.
Let's demonstrate the power of AI in Sales & Marketing by transforming the 8 customer drop-off points in your funnel.
Trusted by over 100 Companies
Invisibility is the Ultimate Killer
Customers can't buy what they can't find
1. I don't know who you are
Your company is practically invisible in the places where customers search – search engines, social media, and industry-specific channels.
Search Engine Struggle: Only 0.78% of Google searchers click on results from the second page (Source: Backlinko)
Social Media Saturation: The average person scrolls through 300 feet of social media content daily (Source: GWI)
Industry Niche Neglect: Many businesses miss out on niche forums and communities
Content Competition: Over 70 million blog posts are published each month on WordPress alone (Source: WordPress)
Competitive Edge: Companies actively investing in digital marketing gain a significant advantage
Hyper-Focused Visibility
Your invisibility is costing you customers. AI-powered solutions ensure you dominate search results and reach niche audiences.
AI-Powered SEO Dominance: AI analyzes keywords, competitors, and search trends to ensure your content rank high.
Laser-Focused Social Targeting: AI cuts through the noise, identifying the right platforms, conversations, and micro-communities.
Niche Community Discovery: AI identifies high-engagement forums relevant to your industry, allowing for targeted participation.
Content That Cuts Through: AI analyzes competitor content and industry trends to help your blog posts and articles stand out.
Smart Ad Spend: AI optimizes ad campaigns, targeting the right audience with the right message at the right time for maximum ROI.
Buried Answers Cost Customers
When customers need a simple answer, forcing them to dig is a recipe for lost leads
2. I can’t find answers
Potential customers arrive at your website or social media with specific questions that need addressing to move them along the buyer journey.
FAQ Fail: Nearly 60% of customers find traditional FAQs frustrating and unhelpful. (Source: Forrester)
Website Woes: 88% of online consumers are less likely to return to a site after a bad experience. (Source: Sweor)
The Cost of Waiting: 53% of customers expect a response to a brand query on social media within an hour. (Source: Sprout Social)
Information-Driven Decisions: 70% of buyers fully define their needs on their own before engaging with a representative. (Source: Gartner)
Competitive Edge: Companies that excel at providing readily available, personalized answers gain a significant advantage.
The 24/7 Knowledge Expert
Deeply trained AI chatbots deliver instant, accurate answers to customer questions, preventing frustration and building trust around the clock.
The Knowledge Expert: AI chatbots go beyond canned responses, trained on in-depth product and industry knowledge.
Seamless Website Assistance: AI-powered website navigation tools guide users to the right information intuitively, preventing frustration.
Instant Insights: AI analyzes customer queries in real-time, empowering chatbots to deliver responses that prevent customers from bouncing.
Proactive Information Delivery: AI anticipates customer questions based on search behavior, providing answers even before they're asked
24/7 Personalized Support: AI chatbots and virtual assistants deliver tailored answers at any time.
Trust is Your Biggest Dealbreaker
Customers won't commit if they question your credibility, your pricing, or your value in the market
3: I Don't Trust You Yet
Customers crave reassurance before committing. They hesitate to share details or make a purchase when they doubt your expertise, pricing transparency, or how you stack up against the competition.
The Power of Reviews: 93% of consumers say online reviews impact their purchasing decisions. (Source: Podium)
Competitor Influence: It's been found that negative information, even if untrue, can significantly erode trust.
The Hesitation Factor: Around 81% of consumers have abandoned a purchase due to a lack of trust with their data. (Source: Invespcro)
Relationship = Trust: Companies that focus on relationship building see a 75% increase in trust and a 50% increase in customer engagement. (Source: Salesforce)
The Cost of Mistrust: The loss of a customer due to broken trust can be 2- 5 times more costly than successful retention. (Source: Glance)
Answers that Build Trust
AI empowers you to address sensitive concerns around pricing, testimonials, and competition head-on, without compromising data. This transparency builds trust and accelerates the sales process.
Reputation Amplifier: AI monitors online sentiment, helps manage reviews, and prompts happy customers to share positive experiences.
Proactive Countermeasures: AI tracks competitor tactics and misinformation, allowing you to address falsehoods quickly.
Answers that Build Trust: AI address sensitive concerns around pricing, testimonials, and competition head-on, without compromising data.
Relationship Engine: AI analyzes interactions and customer data to personalize every touchpoint.
Trust Through Transparency: AI analyzes internal data to surface insights on pricing and building trust by proactively sharing information.
Out of Sight, Out of Sales
Even interested leads go cold if you don't nurture them consistently and strategically
3: I Liked You, Now I'm Busy
Interest in your product is a valuable asset, but people get distracted or things cool down due to other priorities.
Inbox Overload: The average office worker receives 121 emails per day. (Source: Radicati Group)
Short Attention Span: If there's a delay in follow-up, their focus likely shifts elsewhere, making it difficult to re-ignite interest later.
The Timing Factor: Lead response time matters! Studies indicate you're 21 times more likely to connect with a lead if you reach out within 5 minutes versus 30 minutes. (Source: Lead Connect)
Nurturing Pays Off: Companies that excel at lead nurturing generate 50% more sales-ready leads at 33% lower cost. (Source: Marketo)
Lost Opportunity Cost: It can cost five times more to attract a new customer than it does to retain an existing one. (Source: Invespcro)
Follow-Up Wihout Intruding
AI solutions ensure you stay at the forefront of a customer's mind, even when they get distracted.
Cut Through the Inbox Clutter: AI prioritizes and personalizes email outreach, ensuring your message stands out at the right time.
Timely Nurturing: AI automates follow-ups at the optimal moment, based on both individual lead behavior and broader data patterns, ensuring no potential sale slips through the cracks.
Intelligent Engagement: AI-powered campaigns adapt to customer signals, delivering relevant content and offers at the precise time.
Multi-Channel Persistence: AI orchestrates outreach across email, SMS, and social, meeting customers where they are.
Retention Predictor: AI analyzes behavior patterns to identify customers at risk of churning, enabling proactive intervention.
Prove it Works for ME
Generic sales pitches mean nothing. Customers need to envision your solution within their unique context
4.I'm Not Convinced to Buy
There might be internal objections, budgetary constraints, or simply confusion about how your solution truly benefits their specific business. Pushing too hard could break the deal.
The Need for Specificity: 79% of customers expect personalized offers based on their interactions with a brand. (Source: Salesforce)
Value Over Features: Only 18% of B2B decision-makers trust information from vendors, instead relying on peers and analysts. (Source: Gartner)
Comparative Confusion: 57% of the typical B2B buyer journey is complete before engaging with sales. (Source: Gartner)
The Cost of Indecision: Each stalled deal represents lost revenue, but also extends sales cycles, impacting overall efficiency.
Closing the Gaps: Companies with dynamic, personalized sales processes achieve 10% higher win rates. (Source: CMO Council)
Show That It Works
Seal the deal by ditching generic pitches. AI helps you understand each customer's unique pain points, enabling persuasive, targeted sales pitches and demos that bring the client scenarios out front.
Needs-Based Persuasion: AI analyzes conversations, website activity, and past data to enable hyper-personalized sales outreach.
Third-Party Insights: AI gathers and presents unbiased industry data and competitor comparisons to build credibility.
Self-Service Sales: AI guides prospects through product demos and resources tailored to their stage in the buying journey.
Data-Driven Deal Closing: AI identifies patterns that lead to successful closes, offering real-time guidance to sales teams to increase win rates.
Deal Coach: AI provides real-time sales guidance, suggesting the next best action to close based on conversation analysis.
Where's the Team That Won Me
Lack of post-sale support leaves customers feeling abandoned, hindering partnerships that drives success
6. I feel forgotten
Lack of post-sale engagement makes clients feel unimportant. This not only hinders repeat business but also makes them less receptive to future recommendations or expansion opportunities.
Repeat Customer Value: Increasing customer retention rates by just 5% can boost profits by 25-95%. (Source: Bain & Company)
The Power of Personalization: 71% of consumers expect personalized interactions. When companies fail, 76% get frustrated.(Source:Segment)
The Cost of Churn: Acquiring a new customer can cost five times as much as retaining an existing one. (Source: Invespcro)
Lost Referrals: Unhappy customers are 11 times more likely to churn as opposed to happy ones. (Source: CITE Research)
Untapped Potential: The probability of selling to an existing customer is 60-70%, compared to 5-20% for a new prospect.(Source:Marketing Metrics)
First Impressions Last
AI ensures you anticipate needs and deliver support that makes your customers feel valued. Throw every asset you have at your disposal until you solve their key problems.
Proactive Post-Purchase Care: AI flags opportunities to check in, offer support, or suggest related products based on usage patterns.
Hyper-Personalized Engagement: AI tailors post-purchase content and outreach based on individual purchase history.
Loyalty Lab: AI analyzes customer behavior to identify those likely to become repeat buyers, aiding in targeted retention efforts.
Sentiment-Driven Support: AI detects frustration in customer interactions, triggering proactive outreach.
Spotting the Upsell Moment: AI analyzes usage and engagement to pinpoint when a customer is ready for an upgrade or add-on.
Turn the Satisfied Into Superfan
Going above and beyond fosters the kind of enthusiasm that leads to growth and powerful testimonials
7. I Won't Recommend You
Without prompting them at the right time or showcasing genuine appreciation, those positive recommendations, testimonials, and referrals may never materialize.
The Power of Word-of-Mouth: 92% of consumers trust recommendations from friends and family (Source: Nielsen).
Referral Impact: Referred customers have a 16% higher lifetime value and are more likely to become brand advocates (Source: Wharton).
The Cost of 'Good Enough': A lackluster customer experience means lost opportunities for low-cost growth and organic reach.
Reviews as Currency: 93% of consumers say online reviews influence their purchasing decisions (Source: Podium).
Enthusiasm Gap: Studies have shown that true brand 'enthusiasts' are more likely to spend more, try new products, and are resilient.
Make Them Your Team
Turn satisfied customers into enthusiastic promoters. AI helps you identify your biggest fans and makes it effortless for them to spread the word.
Amplifying Advocacy: AI identifies your most enthusiastic customers, making it easy for them to share testimonials.
Incentivized Referral Engine: AI suggests personalized offers for both referrer and referee, streamlining the referral process.
Delight Detector: AI analyzes sentiment in customer feedback to pinpoint moments when you've exceeded expectations.
Reputation Amplifier: AI monitors online sentiment, helps manage reviews, and prompts happy customers to share positive experiences.
Identifying Superfans: AI segments customers based on engagement, spend, and sentiment to nurture your most passionate advocates.
One Win isn't Enough
Don't settle for a single success. True champions scale their client relationships for transformative growth
8. I Won't Use More
If you fail to present compelling reasons and show them how those additional offerings address their evolving needs, you'll miss out on valuable upsell and cross-sell opportunities.
Customer Insight Gap: Many businesses don't fully understand their customers' evolving needs, leading to missed opportunities.
Untapped Potential: The probability of selling to an existing customer is 60-70%, compared to 5-20% for a new prospect.
Revenue Impact: Increasing customer retention rates by just 5% can boost profits by 25-95%. (Source: Bain & Company)
The Power of Personalization: 75% of consumers are more likely to buy from a retailer that recognizes them by name. (Source: Accenture)
Lifetime Value: Increasing the average order value through cross-selling and up-selling has a direct impact on the lifetime value.
Commit Them for Life
Unlock hidden revenue and increased customer lifetime value. AI reveals new opportunities to serve your existing clients, maximizing their potential.
Continuous Insights Engine: AI constantly analyzes customer data to reveal untapped pain points and potential new markets.
Spotting the Upsell Moment: AI analyzes usage and engagement to pinpoint when a customer is ready for an upgrade or add-on.
Personalized Product Path: AI recommends add-ons, complementary services, or upgrades based on a customer's unique needs.
Hyper-Personalized Engagement: AI tailors post-purchase content and outreach based on individual purchase history.
Smart Suggestions: AI analyzes purchase patterns to offer relevant, seamless opportunities to enhance their current solution.
Why Sales Funnels?
We picked the Sales Funnels as the scenario because it's universal and even the best set-up funnels experience more than 90% drop-off rates.
Second even the least amount of transformation can have a direct and significant impact on bottomline.
But before seeking solutions, we must meticulously analyze the 8 critical points where clients drop off.
1. I don't know who you are
Your invisibility is costing you customers. AI-powered solutions ensure you dominate search results, reach niche audiences, and create content that stands out from the competition.
Search Engine Struggle: Only 0.78% of Google searchers click on results from the second page and beyond. (Source: Backlinko).
Social Media Saturation: The average person scrolls through 300 feet of social media content daily. (Source: GWI) Without targeted strategies, your posts are easily lost in this endless stream.
Industry Niche Neglect: Many businesses miss out on niche forums and communities. These often have high engagement rates among your ideal customers, offering opportunities to build trust and visibility.
Content Competition: Over 70 million blog posts are published each month on WordPress alone. (Source: WordPress) Without content that stands out and offers true value, it's easy to get buried.
Competitive Edge: Companies actively investing in digital marketing gain a significant advantage. Those who fail to adapt are likely to be left behind, even if their offerings are superior.
2. I can’t find answers to my questions
Potential customers arrive at your website or social media with specific questions that need addressing to move them along the buyer journey.
FAQ Fail: Nearly 60% of customers find traditional FAQs frustrating and unhelpful. (Source: Forrester)
Website Woes: 88% of online consumers are less likely to return to a site after a bad experience. (Source: Sweor)
The Cost of Waiting: 53% of customers expect a response to a brand query on social media within an hour. (Source: Sprout Social)
Information-Driven Decisions: 70% of buyers fully define their needs on their own before engaging with a sales representative. (Source: Gartner)
Competitive Edge: Companies that excel at providing readily available, personalized answers gain a significant advantage.
3. I don’t Trust you YET
Without demonstrating expertise and addressing any underlying concerns, potential customers might not have the confidence to take the next step, be it making a purchase or even scheduling a call.
The Power of Reviews: 93% of consumers say online reviews impact their purchasing decisions. (Source: Podium)
Competitor Influence: It's been found that negative information, even if untrue, can significantly erode trust.
The Hesitation Factor: Around 81% of consumers have abandoned a purchase due to a lack of trust in the company with their data. (Source: Invespcro)
Relationship = Trust: Companies that focus on relationship building see a 75% increase in trust and a 50% increase in customer engagement. (Source: Salesforce)
The Cost of Mistrust: The loss of a customer due to broken trust can be 2- 5 times more costly than successful retention. (Source: Glance)
4. I liked your product but now I am busy
Interest in your product is a valuable asset, but people get distracted or things cool down due to other priorities.
Inbox Overload: The average office worker receives 121 emails per day. (Source: Radicati Group)
Short Attention Span: If there's a delay in follow-up, their focus likely shifts elsewhere, making it difficult to re-ignite interest later.
The Timing Factor: Lead response time matters! Studies indicate you're 21 times more likely to connect with a lead if you reach out within 5 minutes versus 30 minutes. (Source: Lead Connect)
Nurturing Pays Off: Companies that excel at lead nurturing generate 50% more sales-ready leads at 33% lower cost. (Source: Marketo)
Lost Opportunity Cost: It can cost five times more to attract a new customer than it does to retain an existing one. (Source: Invespcro)
5. I'm Not Convinced to Buy
There might be internal objections, budgetary constraints, or simply confusion about how your solution truly benefits their specific business. Pushing too hard could break the deal.
The Need for Specificity: 79% of customers expect personalized offers based on their interactions with a brand. (Source: Salesforce)
Value Over Features: Only 18% of B2B decision-makers trust information from vendors, instead relying on peers and analysts. (Source: Gartner)
Comparative Confusion: 57% of the typical B2B buyer journey is complete before engaging with sales. (Source: Gartner)
The Cost of Indecision: Each stalled deal represents lost revenue, but also extends sales cycles, impacting overall efficiency.
Closing the Gaps: Companies with dynamic, personalized sales processes achieve 10% higher win rates. (Source: CMO Council)
6. I feel forgotten after purchase
Lack of post-sale engagement makes clients feel unimportant. This not only hinders repeat business but also makes them less receptive to future recommendations or expansion opportunities.
Repeat Customer Value: Increasing customer retention rates by just 5% can boost profits by 25-95%. (Source: Bain & Company)
The Power of Personalization: 71% of consumers expect personalized interactions. When companies fail to deliver this, 76% get frustrated. (Source: Segment)
The Cost of Churn: Acquiring a new customer can cost five times as much as retaining an existing one. (Source: Invespcro)
Lost Referrals: Unhappy customers are 11 times more likely to churn as opposed to happy ones. (Source: CITE Research)
Untapped Potential: The probability of selling to an existing customer is 60-70%, compared to 5-20% for a new prospect. (Source: Marketing Metrics)
7. I won't recommend you
Without prompting them at the right time or showcasing genuine appreciation, those positive recommendations, testimonials, and referrals may never materialize.
The Power of Word-of-Mouth: 92% of consumers trust recommendations from friends and family more than all other forms of advertising (Source: Nielsen).
Referral Impact: Referred customers have a 16% higher lifetime value and are more likely to become brand advocates themselves. (Source: Wharton School of Business).
The Cost of 'Good Enough': While it's difficult to put an exact number on missed referrals, a lackluster customer experience means lost opportunities for low-cost growth and organic reach that paid advertising often can't replicate.
Reviews as Currency: 93% of consumers say online reviews influence their purchasing decisions (Source: Podium).
Enthusiasm Gap: Studies have shown that true brand 'enthusiasts' are more likely to spend more, try new products, and are resilient even if there's a minor service issue.
8. I don't see reasons to use more
If you fail to present compelling reasons and show them how those additional offerings address their evolving needs, you'll miss out on valuable upsell and cross-sell opportunities.
Customer Insight Gap: Many businesses don't fully understand their customers' evolving needs, leading to missed opportunities to present relevant solutions.
Untapped Potential: The probability of selling to an existing customer is 60-70%, compared to 5-20% for a new prospect. (Source: Marketing Metrics).
Revenue Impact: Increasing customer retention rates by just 5% can boost profits by 25-95%. (Source: Bain & Company)
The Power of Personalization: 75% of consumers are more likely to buy from a retailer that recognizes them by name, recommends options based on past purchases, or knows their purchase history. (Source: Accenture)
Lifetime Value: Increasing the average order value through cross-selling and up-selling has a direct impact on the lifetime value of each customer, impacting overall business growth significantly.
I Don't Know Who You Are
Hyper-Focused Visibility
- AI-driven SEO mastery gets you found where it matters
- Targeted social campaigns reach into relevant conversations
- Industry-specific outreach ensures you're part of communities
I Can't Find Answers to My Questions
The 24/7 Expert
AI chatbots equipped with deep knowledge about your offerings
Personalized responses that go beyond static FAQs
Proactive answers that address concerns, building trust
I Don't Trust You Yet
Building Trust Through Transparency
Chatbots trained on sensitive data deliver insights
AI analyzes and reveal market truths to potential customers
Addressing objections proactively through tailored content
I Liked Your Product But Now I'm Busy
Persistence with Precision
Automated, personalized follow-ups at the exact right time
Nurturing campaigns adapt to signals customers send
Multi-channel outreach keeps you top-of-mind
I'm Not Convinced to Buy
Your Virtual Sales Strategist
AI pinpoints client pain points through conversation analysis
Dynamic follow-ups demonstrates value in context and needs
Competitor insights aid in showcasing your unique advantages
I Feel Forgotten After Purchase
Nurturing the Long-Term Relationship
AI pinpoints client pain points through conversation analysis
Dynamic follow-ups demonstrates value in context and needs
Competitor insights aid in showcasing your unique advantages
I Won't Recommend You
Turning Customers into Advocates
Analysis identifies those most likely to leave glowing reviews
Proactive prompts for testimonials at moments of satisfaction
Incentivized referral programs to leverage customer enthusiasm
I Don't See Reasons to Use More
Unlocking Hidden Potential
Reveal the 'next best offer' for individual clients
Content to evolving needs keeps them engaged, not stagnant
Seamless upselling integrated into the customer experience
Cut Through the Hype. Discover What Matters to You.
Everyone's Talking About It
From news articles to board meetings, AI is impossible to ignore. This creates a sense of urgency—if you don't start exploring it, competitors might surpass you.
It Feels Like Magic (Sometimes)
The latest AI tools seem to do crazy things: write entire blog posts, or create images from text. This sparks curiosity but also confusion about what this means for businesses.
Promises to Solve Problems
Everyone's got tasks they hate or areas where their team falls short. AI offers the glimmer of handling these pain points, improving both work life and performance.
Outsmart the Competition with AI Built for Your Business
AI That Knows YOUR Industry
Human-Edge.ai analyzes your business, industry, and search trends to craft content optimized for attracting qualified leads.
AI That Knows YOUR Business
Human-Edge.ai gathers in-depth knowledge about your business, combining public data with exclusive internal insights you provide, enabling it to deliver accurate, personalized responses.
AI That Knows YOUR Clients
Human-Edge.ai's custom chatbot interacts with potential clients across all platforms, building trust by providing instant, personalized answers to their specific questions.
AI That Answers Specific Questions
Human-Edge.ai confidently shares information that's typically hidden on websites, including testimonials, pricing, and tailored insights, enhancing credibility and boosting conversions.
AI That Builds Trust
Human-Edge.ai proactively guides clients through their pain points, potential solutions, and even pricing. This transparency empowers them to make informed decisions and arrive at meetings prepared to take the next step.
AI That Schedules Meetings
Human-Edge.ai filters out unqualified leads and pinpoints those ready to move forward. It then schedules appointments directly with the appropriate personnel, ensuring a smooth hand-off and maximizing your sales team's time.
Outsmart Your Current Business with AI Built for each Process
Smart Widget
Interactive elements that enhance user experience by offering specific functionalities.
AI Assistant
Natural language processing to provide personalized support, information, and perform tasks for users.
Analytics for AI
Allows businesses to track and evaluate the performance of their chatbots, understand user behavior
Bot-to-Human
Seamless transition of a conversation from an automated chatbot to a human operator or agent
AI-Powered Search
AI-powered search engines can process and analyze vast amounts of data to provide accurate and context-aware search results
AI Messaging
Chatbots use artificial intelligence algorithms to understand and respond to user inquiries or commands.
Experience the Future of Customer Support with ChatGPT
Enhance Customer Engagement and Efficiency with AI Chatbots
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Make Informed Business Choices with AI-Driven Decision Support
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Get Better Result with Stunning Features
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Streamline onboarding process
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Handling FAQ's
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Addressing Generic Question
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Responding User Specific Question
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You're in good company
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Sara Thomsan
Freelancer
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Jenny
Design Agency Owner
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Mark Roberts
Owner of azzi
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John Anderson
Ecommerce Owner
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Writer
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Emily Davis
Web Developer
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In today's fast-paced digital landscape, creating compelling and engaging content is more important than ever.
In today's fast-paced digital landscape, AI chatbots are reshaping the landscape of customer support
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FAQs
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What is AI Support
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Is AI Support free
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Who owns the generated Content
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Which Language is supported
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Who can use AI Support
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